Shipping Policy

AERIA PRESTIGE

Shipping & Delivery Policy

At AERIA Prestige, your comfort and peace of mind are our highest priorities. We are committed to maintaining a streamlined logistics network that is as efficient and refined as our products, ensuring a seamless journey from our fulfillment center to your doorstep.

1. Order Processing & Fulfillment

To guarantee the fastest possible delivery, all orders are processed and forwarded to our logistics team immediately upon payment confirmation.

• Processing Time: Orders move into fulfillment promptly to minimize transit delays.
• Cancellations & Modifications: Due to our automated and rapid fulfillment cycle, if you need to cancel or modify an order, please contact us immediately at info@aeriaprestige.com. Please be advised that once an order has moved into the fulfillment or shipping stage, cancellations can no longer be guaranteed.

2. Shipping Tracking & Delivery

We partner with premium, reliable shipping carriers to ensure your items are handled with care and delivered securely. Once your order leaves our facility, a tracking number will be provided to allow you to monitor its progress in real time.

Important Tracking Notice: AERIA Prestige is not responsible for missing deliveries that do not have verifiable tracking information or are confirmed as delivered by the carrier. We encourage you to monitor your tracking details closely.

3. Damaged or Defective Deliveries

In the rare event that an item arrives damaged or defective, we ask that you inspect your shipment and contact us within 48 hours of delivery, with clear photos or videos of the issue sent to info@aeriaprestige.com.

For details on how damaged, defective, or returned items are resolved, please refer to our Return Policy and Refund Policy.

Need Assistance?

Our dedicated support team is always here to assist you. For any questions regarding your shipment or tracking status, please contact us:

Email: info@aeriaprestige.com